Bank of America has launched Payments Insights, a new CashPro capability that gives corporate and commercial clients intelligence on payment efficiency, cross-border flows and working-capital performance on their U.S. accounts. It sits inside CashPro Data Intelligence, the bank’s AI-powered suite of treasury insights and analytics tools.
Through proprietary peer benchmarking and dynamic visualizations, the tool helps treasury teams explore trends and spot areas that may need attention. The insights are personalized and built on the client data available, extending the AI and analytics already offered through CashPro.
Jennifer Sanctis, head of CashPro Personalized Technologies in Global Payments Solutions at Bank of America, said the aim is to turn large volumes of payments and foreign exchange data into something treasury teams can act on.
“Corporate treasury teams are managing enormous volumes of payments and foreign exchange data, but that data only creates value when it is organized and delivered in a way that supports action,” Sanctis said. “Payments Insights will help finance teams cut through complexity and focus on the decisions that matter most.”
The bank says the product was developed with direct input from clients, including members of its CashPro Boards, which are client advisory groups. Laura Fox, Director of Treasury for Allegis Group and a member of the US CashPro Board, said the real challenge for treasury now is interpretation as much as access. “The future of treasury isn’t just about having access to more data—it’s about quickly understanding what the data means and how to act on it,” Fox said. “Payments Insights helps us see patterns and trends, giving our teams greater visibility to make more informed, strategic decisions.”
CashPro facilitated 213 million payments in the first half of 2026, a 10% increase from 194 million a year earlier.
Jay Davenport, co-head of Global Corporate Sales in Global Payments Solutions, said that volume means small gains can add up, particularly when clients can see which payment methods, cross-border routes and currency choices work best for them. “At that scale, even incremental improvements in how a company makes payments can deliver meaningful benefits,” Davenport said. “By helping clients identify more efficient payment methods and optimize cross-border and currency choices, Payments Insights can support stronger working-capital outcomes.”
More is on the way for the suite. Capital Markets Insights, first launched in 2025 through the CashPro App, will become available online next month. In 2027, Security Insights will expand globally to CashPro program administrators, analyzing company, user and account-level settings, providing security scores and recommending actions to help reduce the risk of fraud and account compromise.
For most companies outside the treasury function, this will pass unnoticed. Inside treasury teams, though, it speaks to a steady change in what clients expect from their banks. Moving money is the baseline, and clients increasingly want help understanding how well they are moving it. For now the new capability covers U.S. accounts, so how far it reaches beyond that will be worth following.
Herald View: Banks have always sold the movement of money. Payments Insights is a bet that they can also sell what they learn from watching it. The peer benchmarking is the part that stands out, because it depends on seeing a very large volume of payments, and 213 million in six months gives Bank of America plenty to work with. The open question is whether treasury teams will change how they pay once they see the comparison, since insight only matters if it leads to a different decision.