A former Starbucks worker is suing the espresso chain, claiming he was wrongfully fired after being confronted by robbers in his retailer.
KSDK, an affiliate of NBC St. Louis, reports Michael Harris, 20, was working a drive-thru shift in December when he mentioned two males entered the shop and started frisking clients.
When the 2 males demanded money from the register, Harris tried to open it. At that second, one of many robbers hit him on the pinnacle with a gun.
“I assumed I used to be going to die that day… they got here in and introduced it was a theft,” Harris recalled, in line with the station.
He mentioned he felt emboldened to face his floor when he realized the gun was a faux, the station reported, noting that the set off had fallen off.
“That is once we observed and began preventing again,” Harris mentioned.
Lastly one of many males left; Harris and one other colleague have been in a position to restrain the opposite till police arrived, the company mentioned.
However weeks after the incident, Harris mentioned he obtained a name saying he was being fired.
“They fired me,” he mentioned. “They did not actually give me a cause why I used to be fired. They simply informed me that I used to be, and I simply needed to settle for it.
In an announcement, Starbucks mentioned all associates “are anticipated to comply with our rigorously established protocols to make sure the security of shoppers and companions throughout these conditions.”
The corporate mentioned all workers endure de-escalation coaching, which incorporates armed theft eventualities the place workers are requested to conform and never do or say something that would escalate the scenario.
Harris and his legal professionals mentioned Starbucks’ coverage is unfair.
“It’s not possible for a person to be confronted with hazard, an tried dying of himself or another person, and as soon as hit or knocked down, be unable to defend himself,” mentioned lawyer Ryan Krupp.
The incident is paying homage to one final summer season wherein Lululemon fired workers at one of many chain’s shops after being confronted by robbers.
The Retail, Wholesale and Division Retailer Union (RWDSU) mentioned in an announcement to NBC Information that whereas retail employees ought to by no means be requested to straight confront a shoplifter, “there are numerous nuances to each scenario and a easy ‘do not combat again’. will not be sufficient.”
“Employees must be educated to cope with all of the several types of dangers they might encounter,” mentioned the group, which doesn’t characterize Harris. “‘Do not combat again’ will not be coaching. Workers should be educated.”